Having trouble getting a quote to repair that leak or damp issue? Here’s why and how we can help
Are you struggling to get someone to look at your roof? You’re not the only one — it’s definitely harder to get a quote for building and repairs these days. Let me tell you why from an industry insider’s perspective (as long as you promise not to tell anyone!).
Firstly, often the contractor you called simply doesn't have time to do all the quotes they get asked to do. This lack of time might be due to under-resourcing, or simply lack of organisation. When work is drying up and they do have time, nobody seems to call.
No offence, but they don’t know you. You might sound like the friendliest person in the world (which helps), but are you serious about getting the work done, or have you sourced nine quotes already and are trying to find a 10th improbably cheaper one?
If they do come out, what do they do if you have a complex problem? It may need some investigation and problem solving, or it may need a strategic approach that is hard to quantify. They may need to pull things apart to understand what’s happening, and look at it as a waste of time. They may have stood there and scratched their head and then left, never to be heard from again. They have no way to know what’s involved in the job and you really seem to need that quote.
Sometimes there are inherent design flaws or defects that are hard to find. The problem may also involve complex systems with a lot of parts that have been added to over time. It takes time to understand what is happening, and they only have half an hour. There’s someone else waiting up the road.
The repair or service may also need more than one type of contractor, for example a roofer, a plumber and a window installer. The contractor may also be unsure it’s worth their time if they think they can do a part of it, but they’re not in the business of coordinating tradies — let alone pricing things.
It may just be too big and too hard, and it’s been a long week and they just don’t know where to start.
Safe access may also be an issue. Sometimes it takes time to set up. You may need to do physical work to understand the problem. You may need to dig things up; to get your hands dirty.
We’re changing the way home repairs and maintenance are done
This is why we’ve introduced a fixed fee repair and maintenance service for your most important asset. Here’s how it works:
You book us, we get in and start investigating and fixing what we can.
We fix problems before they turn into major issues, saving you money on bigger and potentially more costly repairs down the track.
We inspect your home thoroughly, create a detailed home maintenance manual — kind of like your car’s logbook — and highlight maintenance items critical to safety and the longevity of your home.
We then create a service plan, prioritising urgent repairs, and develop a schedule for ongoing maintenance.
Ballast Point has built, renovated and restored many homes in the Inner West, and we understand modern properties are complex. Using our accumulated knowledge, we will help you maintain your biggest investment and take the worry out of property maintenance.
