Privacy Policy
Effective Date: 16 September 2025
Business Name: Ballast Point
Contact: info@ballastpoint.com.au
At Ballast Point, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).
1. What Information We Collect
We may collect the following types of personal information:
Name and contact details (such as email address and phone number).
Information provided when entering competitions, subscribing to our newsletter, or making enquiries.
Information relating to the use of our website (such as IP address, browser type, and website activity) through cookies and analytics tools.
2. How We Collect Information
We collect information directly from you when you:
Enter a competition or promotion.
Subscribe to our newsletter or marketing list.
Contact us via email, phone, or website form.
Engage our services.
Visit our website (through cookies or analytics).
3. How We Use Your Information
We may use your personal information to:
Administer competitions and promotions.
Contact competition winners.
Send you newsletters, updates, offers, and marketing communications.
Respond to your enquiries and provide services.
Improve our website, services, and customer experience.
You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
4. Competitions and Prize Partners
When you enter a competition run by us, your details will be collected by Ballast Point and stored securely in our Mailchimp database, which is accessible only to authorised staff.
If the competition is run in collaboration with a prize partner, your details may also be shared with that business for the purposes of administering the competition and sending you marketing communications. The prize partner’s use of your information will be governed by their own privacy policy. We encourage you to review their privacy policy.
5. How We Store and Protect Your Information
We take reasonable steps to protect your personal information, including:
Storing electronic data securely in Mailchimp and other authorised systems.
Restricting access to authorised staff only.
Using password protection and other safeguards to reduce risks of unauthorised access.
Please note that no method of transmission over the internet or electronic storage is 100% secure. While we take reasonable measures, we cannot guarantee absolute security of your data.
6. Disclosure of Your Information
We may disclose your personal information to:
Our staff, contractors, and service providers who need it to perform business functions.
Prize partners (where relevant to competitions and promotions).
Legal authorities, if required by law.
We will never sell your personal information to third parties.
7. Access, Correction, and Your Rights
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date.
You may also unsubscribe from our mailing list at any time by clicking the unsubscribe link in our emails or contacting us directly at info@ballastpoint.com.au
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content. You can disable cookies through your browser settings, but this may affect website functionality.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 info@ballastpoint.com.au