Project Success Strategy: 13 things that we do differently
So you’re about to embark on a building or renovation project, and wondering what it involves. We get it — that’s our job. We do this all the time, so we understand your fears and frustrations. Here’s what we’ve discovered works.
1. Focusing on objectives
The first step is to truly understand the objectives of your project. By making sure we know your purpose and key objectives right from the start we have the clarity to understand what will lead to project success.
2. Comprehensive project management
We look after the entire project life cycle from the initial design concept right through to the construction of the building and its ongoing maintenance. Whether it’s providing initial advice or overseeing little details, we make sure we do the best we can to ensure a seamless process.
3. Pre-project workshops
Before starting the project, we conduct detailed workshops to understand your needs. This involves a deep dive into who you are and what you require, focusing on the user journey to ensure every interaction with the building is thoughtfully planned.
4. Listening to customers specific needs
We know our clients have different requirements and specific needs and aspirations — we go through these in detail before anything is designed and create a detailed brief. Much like buying a car, you expect a comprehensive service without needing to worry about every technical detail.
5. Success metrics
We dive deep into understanding what motivates our clients and what success looks like for them. We also explore potential failure points to mitigate risks early on. This thorough understanding goes beyond just the number of rooms in a building — it’s about aligning the project with your vision.
6. Consistent reference to objectives
Our objectives are visibly displayed and followed throughout the project. They are passed from team to team to ensure consistency and focus, making sure everyone is aligned with the project goals.
7. User journey mapping
Whether it's hosting a dinner party, welcoming visitors, or the everyday routine of the occupants, we look at how people will interact with the building. Our goal is to make every moment special, tailored to your lifestyle or your buyer's experience.
8. Flexible contract options
When it comes to the contract, we put our clients in control. There are various options, allowing them to choose how the work will be executed and the level of risk they're comfortable with. Even though we manage the entire process, you're never locked in and always have the flexibility to make decisions.
9. Open source collaboration
We work collaboratively with wherever you are in your project. While we have established relationships with other builders, we respect existing partnerships and tailor solutions to your needs.
10. Integrated team approach
One of the keys to our success is project team continuity. You have a single, integrated team working on your project from start to finish. This ensures seamless communication, better project management, and a higher likelihood of achieving your vision.
11. 3D-only design
We start the concept design with a 3D model, so you can see things come to life from the first iteration. You can view, walk through, and show friends and family the model at every stage of the design process. We find this immersive experience helps you better visualise the project and make decisions.
12. We treat you as part of the team
We bring our clients into our project team and listen to what you say. We don’t ignore anything. We help them understand the design and approval process and we keep them informed.
13. We value diversity
We don’t just talk about diversity, we work hard to build a diverse team in gender, knowledge and core skills. We believe diversity is a massive advantage, both for our business and for our clients.
Ready to start your building or renovation project? At Ballast Point, we take a unique approach to ensure your vision comes to life with our comprehensive project management and tailored strategies. Let’s work together to make your project a success! Contact us today.
